Nightmare premature contract cancellation

Item: Vodacom
Rating: 1
Author: Nina M

I cancelled my contract with you guys. Paid the early cancellation fee. The number was reverted back to prepaid yet you guys say i still owe you ? haibo!

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Replies (1)

Vodacom's replyOfficial

31 Oct 2023, 08:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply31 Oct 2023, 08:01

Official