GP
George P
1 reviews | Active since Jan 2020
17 Nov 2023, 14:57
Nightmare on 082 street
Moving 2 Cell numbers from personal name to my Business name has been an absolute nightmare, according to the Vodacom shop in Ballito Junction Vodacom IT is to blame, I have to continuously top the number up. It has been 10 days now and still have problems with this network, if it wasn't for me needing the numbers and that i didn't have to hear the porting tone when calling i would have moved over to MTN.
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Replies (2)
Vodacom's replyOfficial
20 Nov 2023, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2023, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GP
George P's updateReviewer Update
26 Nov 2023, 09:57Good Day, I am sorry but this is not acceptable, no other department had contacted me, please get your retentions department to contact me so that i can arrange to cancel my application for my other numbers as well as these 2 and i will move my business over to MTN. I find that the service of Vodacom is so ppor to say the least and management is just too happy to push blame elsewhere, i will make this public
GP
George P's update26 Nov 2023, 09:57
Reviewer Update
Good Day, I am sorry but this is not acceptable, no other department had contacted me, please get your retentions department to contact me so that i can arrange to cancel my application for my other numbers as well as these 2 and i will move my business over to MTN. I find that the service of Vodacom is so ppor to say the least and management is just too happy to push blame elsewhere, i will make this public