NIGHTMARE OF A CANCELATION PROCESS.

If I could give half a star I would. I payed up my contract in January last year and have been phoning to cancel it and every time I am called to cancel it, I was told it would be canceled or given the run-around and sent to different departments, I called November last year to check if it had been indeed canceled and I was told no and because I paid the contract early I need to send and email to early cancellations, I did that and hear no word back I see my account is in arrears because to no surprise it is not canceled, I called them back and tried to cancel again and now it needs to be escalated If anything ,doe not go into business with Vodacom. They are unprofessional, their staff is ***********, and don't know the processes. It is honestly a nightmare dealing with them. I am hoping now I will get some joy with regards to this contract being canceled, VODACOM IS NOTHING BUT A ***** AND NEED TO BE DEALT WITH ACCORDINGLY.