Nightmare dealing with the Vodacom Online sales team

I called in to track my order only to find out that the delivery failed because the delivery partner could not get hold of me, I asked Vodacom to confirm the number that was given to their delivery partner and they could not confirm it. I have spent an entire day trying to track down my order and Zandile keeps making **** promises of calling me back but does not. Yesterday I was advised that the delivery partner would call me at 3pm but they did not call. I once again called in and tried to speak to Zandile who was busy and promised to call me back but did not.

Please go back and check your call records. I have spoken to Ziyanda, Zandile, Sthabile, Philile, a different Zandile, Zama (supervisor), Desiree, Phumie & the other Zandile again and the issue is still not resolved.

2 of the consultants Sthabile & Phumie just drop the call instead of transferring.