LH
LINDA H
1 reviews | Active since Aug 2012
10 Jun 2023, 11:51
Nightmare customer service at Vodacom Fibre
Called Vodacom this morning. Spoke with Caitlin. Trying to sign up for their Fibre. Caitlin promised to call back in 5 mins that was over 2 hours ago. Called again twice and spoke to rude females on the Call Centre No, they were dismissive and extremely unhelpful. Reading their reviews perhaps I need to look at another ISP
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Vodacom's replyOfficial
10 Jun 2023, 11:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2023, 11:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team