NN
Nazaree N
1 reviews | Active since Sept 2019
16 Sept 2019, 14:01
Nightmare company
Please can someone one call me i already sent an email to open a complaint as I have 14 days to get a resolution after this review I will if they is still no satisfaction I will take it to the regulator my number is *** I need a call today as the service I get is disgraceful agents coming on the line stating they are manager I would also like all my call recordings as this would be proof to what I was told
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Replies (2)
Vodacom's replyOfficial
16 Sept 2019, 14:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2019, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Oct 2019, 11:28Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Sales Department. Kindly allow the Team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Our records indicate that your query is currently in hand with our Sales Department. Kindly allow the Team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Vodacom's reply03 Oct 2019, 11:28
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Our records indicate that your query is currently in hand with our Sales Department. Kindly allow the Team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Our records indicate that your query is currently in hand with our Sales Department. Kindly allow the Team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team