CB
Crystal B
1 reviews | Active since Oct 2023
14 Nov 2024, 10:37
Nightmare App
The Vodapay App is a NIGHTMARE to navigate.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Nov 2024, 12:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2024, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Nov 2024, 11:29Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/11/15 at 11:26:31, you have managed to purchase the data via the Vodapay App.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2024, 11:29
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/11/15 at 11:26:31, you have managed to purchase the data via the Vodapay App.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Best regards,