Nightmare

<p>Hi </p> <p>I have 4 contracts with vodacom and monday 31/07/2017 I decided to make a call, the operator says u have less than 99c in your account please recharge your account, thats when I realized that something was not right so I called vodacom to ask whats the problem,thats when I was notified that my contact is cancelled(THIS CONTRACT WAS TAKEN OUT TWO MONTHS AGO AT A GAME STORE). I ask who cancelled it, the lady who was on the call told me that a guy from the back office did it,but is not at work,so on tuesday I will receive a call from him, and the teamleader will reactivate my contract, till now I never receive a call back nor my contract was reactivated. 1day passed and my number was still on prepaid, so I called again, as you know you never get hold of the same person so I spoke to another lady and she told me she gona reactivate it after few mins I received a msg saying that you have been approved threw credit vetting and then my network went off,so I restarted my phone I see my contract back on,not realizing that a new contract was taken out with my consent plus my old contract was a smart s topup ********** now my new contract is R567.50.</p> <p>I tryed calling accounts department,subscriber collection,u name all the departments at vodacom, no1 can help,they say they'll called back with solution,but wen they call back dey dnt have solutions. WHAT DO I DO, COZ THE CANCELLATION IS GONA MAKE MY ACCOUNT A PREMATURE INVOICE PLUS CHARGE FOR NEW CONTRACT AND A HIGHER RATE ? The credits wnt be done in time for month end and my debit order will be like R5000 and than I must reverse da debit order, den I will be charge a dishounring fee. Y ALL THIS FOR ONE STUPID IDIOT TO CANCEL MY CONTRACT FOR NO REASON ? I was told that the new contract was done at VODAWORLD ?? HOPING THIS IS NO **** ?? </p>