AJ
Amelia J

1 reviews | Active since Nov 2016

17 Nov 2016, 10:24

Nightmare

<p>For 3 days i am trying to get my cancellation amount on my Vodacom contract every day i hold on 40 min just for them to tell me they have an system error and they logged a request for me i hear that every day.....they are so ***********.....my whole account with them are one big mess and still no answer eishhhh now today 53 min and still going on</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 11:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,