fS
francis S
1 reviews | Active since Jun 2018
31 Jul 2021, 08:37
night owl data unusable while I pay for it
Vodacom is cheating me of my Night owl data as part of contract I pay them every month. the midnight/night owl data is not usable or refuses to connect or throttled to be very slow.. I have 30 gig of this data but I'm unable to use it . had to but additional data at night while I have data... it's really frustrating and disappointing.
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Vodacom's replyOfficial
31 Jul 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team