MA
Mario A
1 reviews | Active since Aug 2011
23 Nov 2018, 14:49
Nicolene in Vodacom Online call centre (BAD SERVICE)
Vodacom is the worst company service company when it comes to their staff and processes. The agents think they are above the client and provides false information.
Nicolene in the Vodacom Online department was so unfriendly and does not even assist with any problems.
pathetic to highest level. staff like that needs to be fired as they do not portray any values of looking after a companys client.
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Replies (2)
Vodacom's replyOfficial
23 Nov 2018, 15:27Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2018, 15:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Mario A's updateReviewer Update
27 Nov 2018, 11:17NO CONTACT MADE. ***********
MA
Mario A's update27 Nov 2018, 11:17
Reviewer Update
NO CONTACT MADE. ***********