NICOLE FROM VODACOM *** - NEVER CALL ME AGAIN

I was called yesterday after I gave a bad rating regarding the reward programme you have. I tried to explain to the person the reward could not be redeemed and she tried to explain what the issue was at the store. Today, Nicole from the jumber *** calls me to ask me what the constant said. Firstly Nicole dropped the call in my face, she is clearly in the wrong profession or needs to work with animals! Secondly she needs training for REAL customer service as she has a stinking attitude, I am totally disgusted. Do not call me to give feedback, so that you can give feedback on what needs to be improved on when there is a bigger problem besides your rewards programmes that does not work, such as your Frontline customer service who needs much more training!