1 reviews | Active since Sept 2016
Next step is to move to another network from Vodacom
So I renewed my contract a while ago. Asked for insurance on my phone. The contract is signed and the Insurance section not scratched out, in fact the page is signed but to find out I don't have any insurance on my phone. This is the worst ever! I am thinking to port to another network. After being a client with Vodacom for many years and I have 3 contracts with them but this is service Vodacom delivers. Very bad!! Unsatisfied....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team