Next Day Delivery should change to Next Week Delivery
<p>I have upgraded and taken an additional contract on the 22 Nov 2016 at +-11am online where one of the benefits of using their online service is that you receive NEXT DAY DELIVERY, it is now a week later 29 Nov and i still didn't receive my oreder. I have been a loyal customer to Vodacom for over 10 years and i am embarrassed and dissapointed. I have contacted Customer Care today for the 5th time and again like all the other days i called i was told that my order is on awaiting dispatch status a week after the orders was placed. Maybe i am abit unpatient but Next Day Delivery should definitely change to Next Week Delivery</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bringing this instance to our attention.
Please note this instance has been reviewed and addressed, kindly refer to our correspondence.
Best Regards
Elroy
Thank you for bringing this instance to our attention.
Please note this instance has been reviewed and addressed, kindly refer to our correspondence.
Best Regards
Elroy