RV
Rhona V

1 reviews | Active since Jan 2017

03 Jan 2017, 12:32

Next day delivery? - not even next month!

<p>Me and my husband did the online upgrade thing - promised next day delivery. It is now nearly 3 weeks later (next month and actaully next year already) and still no phones. Customer service at VODACOM just states that the upgrades were done and that the phones will be delivered. But WHEN???</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team