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aazam A

1 reviews | Active since Jul 2016

28 Dec 2016, 16:25

Newly activated cell number ****** in less than 2 weeks!!!

<p>My cell number ********** 444 which was newly activated for me on sim number ********** ********** 920063 on the eleventh of December 2016 has been **********ly sim swopped (i detected this on the 22nd of december when I sent airtime to the number and switched it on). </p> <p> </p> <p>I am sick and tired of vodacom's poor security though i do appreciate the excellent network service in general.</p> <p> </p> <p>Kindly return to me my number-also investigate the person who did the sim swop and shut him down so that he or she does not do this to others</p>

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 09:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team