1 reviews | Active since Sept 2016

08 Sept 2016, 18:57

Newcomers please stay away from Vodacom

<p>7 days into my upgraded uChoose Flexi 200 contract and I still haven't received my 5 GB promotional data bundle as advertised. 7 days of pleading and empty promises in return. My airtime is now used up because any data my phone used was simply deducted from my airtime.</p> <p> </p> <p>Any prospective cellphone newcomers, I beg you, please stay away from Vodacom!</p> <p> </p> <p>Why do you think there's already over 27 200 complaints on Hello Peter, why do you think my complaint is 50 something just for today and it is only 7pm?</p> <p> </p> <p>Please announce this far and wide - let people know to stay away from this rotten [non]service!</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Sept 2016, 07:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team