New Wireless Router Sended, Still not activated

I was phoned by vodacom and was sold a Wireless router with 2 GB of data I will receive every month.<br> <br> When I just received the Router I phoned Vodacom over a weekend to get the SIM activated as it was not working.<br> The activation department was closed at that time and I was informed to phone during the week.<br> As I work very long hours I thought I will wait until I am on leave and then phone them to get it activated.<br> <br> Phoned the activations department and was told they can not activate it because there is something wrong with the Sim Card and they will transfer me to The sim swop department so a Sim Swop can be done and the router can be activated.<br> <br> I was now told that the Sim card can not be activated and I will have to go in to a vodashop to sort it out.<br> <br> First of all you as vodacom sold me the Router with the Sim Card. I have been paying for this since November and I can not understand why I should go through the effort when you sended me the wrong Sim Card.<br> <br> I am spending more than R2000 a month on my contract with vodacom and will just be waiting for my contract to expire to cancel all contracts I have with you.