NEW WAY OF OVERCHARGING

<p>My phone has been giving problems connecting to any wifi device for a while, which resulted me in having to constantly buy data bundles in order to download emails etc.</p> <p> </p> <p>When purchasing a data bundle on the *111# function, you are supposed to get an sms at the end confirming the bundle, but this seldom happens. I have been buying bundles like this for months, and never had any problems, except this month, when Vodacom did not activate the bundle I bought through the *111# function and now I received an account with R1,501.00 out of bundle data charged to my account! Nice going Vodacom... new way to make money hey... you don't activate the bundles customers buy so you can charge them out of bundle rates!</p> <p>I am so fedup with Vodacom, as I have had so many issues in the past, and I have been a customer for about 15 years now! My contract is luckily ending beginning of 2017 and I am looking forward to moving elsewhere as this kind of **************** is NOT ACCEPTABLE!</p>