SG
Slaven G

1 reviews | Active since Apr 2017

10 Apr 2017, 09:28

New Voicemail Service Menu is absolutely the Worst! Its 10 steps backwards in service

<p>A Few months ago my voicemail service has been changed automatically.</p> <p> </p> <p>It is absolutely worst voice mail menu ever: It makes loud beeps for everything</p> <p>It makes loud beeps for everything</p> <p>1. It makes loud beeps for everything</p> <p>When you are on a Bluetooth in the car or wearing earphones these beeps are so loud they pierce your ears! </p> <p>2. All keys commands have changed</p> <p>3. Most times it gives the wrong response to pressed keys with loud beeps even though the correct key is pressed.</p> <p>4. I could go on and on about what is all wrong with it.</p> <p> </p> <p>This Voicemail menu has a sound and feel of those early 1990s unrefined voicemails.</p> <p>It's absolutely the worst, beeps are my hurting ears and if not fixed or changed soon I move to another cell phone provider. </p> <p>I am Red Unlimited customer with few contracts.</p> <p> </p> <p>Kind Regards,</p> <p>Slaven </p> <p>082 ********** </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2017, 10:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SG
Slaven G's update01 Dec 2017, 19:10
Reviewer Update
Thank you for fixing it!