New Vodacom Fibre order FAIL, Vodacom must be on holiday.

Item: Vodacom
Rating: 1
Author: Japie B

I app**** for Vodacom fibre on the Frogfoot website 26November. Received the pre-order info and confirmation that Vodacom will contact me. That is just not happening, no word from Vodacom and NO response from the Vodacom email that was provided on the confirmation Bad service from Vodacom fibre.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Dec 2022, 13:51

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply02 Dec 2022, 13:51

Official

Japie B's updateReviewer Update

05 Dec 2022, 19:08

Still no Support from Vodacom Fibre. Bad, bad service Vodacom.

Japie B's update05 Dec 2022, 19:08

Reviewer Update

Still no Support from Vodacom Fibre. Bad, bad service Vodacom.