1 reviews | Active since Sept 2010
New Vodacom App
You might be aware that Vodacom has a new app. It is not user friendly and designed to punt products and services. A good way to get around POPIA!
The reason for my complaint is my biggest problem is that the new app demands my personal phone’s passcode, which has nothing to do with Vodacom. My phone was not purchased through Vodacom and my passcode is there to protect my device and should not be shared with anyone. There if just far too much ***** going on everywhere and in my opinion this should not be allowed to happen. Reading through the app’s reviews there are so many complaints and people are saying that the app opens up all your files etc in tour phone and you can only access things on your phone through the app! I am very sure this is ********* business practice! BAD ON YOU VODACOM!!!!
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Best regards,
Best regards,
