yP
yolanda P

1 reviews | Active since Mar 2011

12 Jul 2017, 10:50

New Upgrade deal breakers

<p>I upgraded to the RED contract about 2 months ago and with the deal I must get a rugby shirt, i was told i will get an sms to order this jersey and till today i am told wait for your sms!! this is ridiculous as it's been 2 months now!!! this is unacceptable!! why make promises you don't keep and this is part of you breaching contract!!! my acc details: I ********** -1!! Call me back!!</p>

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Replies (5)
Vodacom
Vodacom's reply12 Jul 2017, 11:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jul 2017, 17:15
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

yP
yolanda P's update12 Jul 2017, 18:19
Reviewer Update

Good day, received text message for the website but still NO coupon code!? Please assist

yP
yolanda P's update12 Jul 2017, 18:20
Reviewer Update

No still unresolved

yP
yolanda P's update18 Sept 2017, 16:27
Reviewer Update
STILL NOT RESOLVED!!!!!