New upgrade contract still not activated

My phone was due for an upgrade in the month of February. A consultant called me to say i can upgrade online and i wouldn't have to come in. This suited me as i didn't have the time to go in to the shop. This consultant whose name i cannot remember said to me my new contract data package would kick in on the 1st of March.<br> Today is the 1st of March and my data package still isn't what i requested. I phoned them this morning to complain about this. I received a sms now saying that my uChoose flexi 200 will only take place on the 31st of March.<br> This is so irritating as i was told a different story when i upgraded three weeks ago, and i have already had my new phone for about 2 weeks.<br> This is pathetic and i am unhappy with this.