New system mess

Item: Vodacom
Rating: 2
Author: Craig S

Vodacom have migrated me to their new system which is quiet frankly broken. All the website functionality has disappeared (no access to usage, billing, services), I am unable to add a 2nd line for my wife.<br> <br> Vodacom need to do proper internal testing before moving over actual customers.<br> <br> I really wish they would just move me back to the old system.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

08 Dec 2015, 12:39

Hello swancr01,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply08 Dec 2015, 12:39

Official

Hello swancr01,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

New system mess

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