New system and Upgrades
<p>I would like an explantation as to why am not able to do an upgrade at Makro store </p> <p>All my vodacom accounts I upgrade through Makro and I do not want to deal directly with Vodacom due to your overall bad service </p> <p>I need to know when the new system will be avalable in Makro stores for me to process my upgrade and its not a problem from their side it is with the new vodacom system there are to many bugs in the system and you need to answer and fix the issuses or you are going to start loosing customers </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We have liaised with the Retail Operations Team and they confirmed that there is no ETA for completion. The staff are in training at the moment.
You may visit any other Vodacom approved dealer should you wish to upgrade soon.
Once again, we would like to apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Dear Client
We have liaised with the Retail Operations Team and they confirmed that there is no ETA for completion. The staff are in training at the moment.
You may visit any other Vodacom approved dealer should you wish to upgrade soon.
Once again, we would like to apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team