1 reviews | Active since Mar 2009

02 Jul 2016, 14:15

New SIM no number no customer service.

<p>So i got a new phone, new SIM, since my old phone stopped working, i dont need to port or use my old number, i purchased it all yesterday over 24 hours ago, and when i try and use it, i get went to a vodacom voice prompt saying it will take up to 24 hours to assign this phone / SIM a number, then i try calling 111, and get sent to the same vodacom voice prompt, saying it can take 24 hours to assign this phone / SIM a number. I paid over R3000 for this phine and SIM and its useless still, VODACOM GIVE ME MY MONEY BACK.</p> <p> </p> <p>I now had to buy another phone on top of this one, and use the old SIM, a MICRO SIM, so paid even more for another phone. Looking into it what Vodacom has done is against the contractual agreement of the SIM so *******.</p>

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Replies (2)
's update02 Jul 2016, 14:17
Reviewer Update

Sorry meant phone not phine...

Vodacom
Vodacom's reply03 Jul 2016, 04:40
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