new sim card 6 days ago, still inactive

Ongoing saga with new contract. Received ph 3 weeks ago still haven't used it yet. Got a replacement sim after previous complaint. Called activation number 3 times sofar, every time I get told it will be activated in 24 hours 6 days later I am still waiting. Really disappointed in service received I have gotten to the point where I am nolonger ininterested. You can take the phone back and cancel the contract I will stick to prepaid if this is the pathetic service you get on contract.