CB
Charlie B
1 reviews | Active since Aug 2015
18 Oct 2023, 12:27
NEW SALES ORDER - NO ORDER
I placed a order for home internet router and contract LTE on the 27th of September 2023. Phoned today 18/10/2023 to follow up on the email I received from them with the quote attached. I am informed the order was closed as it was not submitted??? I then told the lady on the call to please leave it closed I cannot do business with a company that fails on online sales imagine what their service would be like.
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Vodacom's replyOfficial
18 Oct 2023, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2023, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team