NEW S7 samusung service

<p>received my new S7 samsung two weeks later starting to heat up & freeze took phone to the store at mall of the south spoke to their manager Siyanda who advised me to take it to Samsung directly as it would be faster. Booked in on the 18th Jan (phone 2weeks old) the motherboard replaced got ph back 28th Jan two days later took it back to store with same fault during this time had no loan phone as they did not have stock. Manager Siyanda also commented on how hot the phone gets - no progress phone call I was promises by Tumi from vodacom i would have a new phone in 24hrs ph him on friday he again promised me that his manager Reddy will contact me till date nothing i have send emails to the ceo of vodacom no response i have been promises that the manager would phone me still nothing i have phoned sent emails still nothing. this morning again i phoned and advised no new phone but he is still waiting for answer</p>