AG
Andries G
1 reviews | Active since Sept 2013
16 Apr 2015, 13:06
New Pricing
I have been trying to speak to a customer care consultant to get information with regards to the new price increases which will be implemented as of the 1st of May but not a single one that i have spoken to actually knows what is going on.<br> <br> I would like to know do you actually train your consultants? <br> <br> How can vodacom change my terms of my contract when it hasn't expired and I signed it for 24 months? What happens if I don't feel like paying this month?<br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Apr 2015, 13:33Hello Andrieseg,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Apr 2015, 13:33
Official
Hello Andrieseg,
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
