AG
Andries G

1 reviews | Active since Sept 2013

16 Apr 2015, 13:06

New Pricing

I have been trying to speak to a customer care consultant to get information with regards to the new price increases which will be implemented as of the 1st of May but not a single one that i have spoken to actually knows what is going on.<br> <br> I would like to know do you actually train your consultants? <br> <br> How can vodacom change my terms of my contract when it hasn't expired and I signed it for 24 months? What happens if I don't feel like paying this month?<br>

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Replies (1)
Vodacom
Vodacom's reply16 Apr 2015, 13:33
Official
Hello Andrieseg,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,