New phone still fault

<p>I collect my handset again yesterday at 3 after being in with Vodacom 3 times over the past 2 months <br />Bearing in mind this was a brand new phone only taken 30 October <br />Vodacom had the nerve to charge me R57 before I could collect it ,when this phone has been faulty from the 3 day <br />Please check all dates of Purchase and returned and you will understand why im so angry<br />Woke up this morning an hour late for work ,WHY because this phone froze during the night at 4:07 and so the alarm did not go off…..AGAIN<br />This is truly unadaptable <br />Im flying out on Friday at 12 NOON and want THIS PHONE REPLACED BEFORE I LEAVE<br />This phone was returned with in the first 7 day and should have been replaced then already yet I have been struggling over 2 months with a problem phone <br />Im going overseas and cannot afford to have a faulty phone <br />I am very Unhappy with Vodacom they say will replace within 7 days if faulty yet this did not happen </p>