New Phone Disappointments

I received my new phone on the 18th/19th of November and it started giving me battery problems on the night of the first of December.

I then took it in to Vodacom on the 2nd where I was told it is a manufacturing problem (really) especially because the battery is not charging and then got told it will take up to 7 days for them to repair my phone.

To be honest I feel that this situation is ridiculous as it is a brand new phone and therefore should not be giving me any problems whatsoever.