NEW PHONE BLACKLISTED FOR NO REASON!!!!

Item: Vodacom
Rating: 1
Author: Alicia M

MY BRAND NEW HUWEI PHONE WAS BLACKLISTED LAST YEAR 2021 FOR NO REASON...VODACOM TOLD ME TO GET POLICE REPORT AND EMAIL IT TO ***** DISPUTES .I HAVE GONE BACK NUMEROUS TIMES TO VODACOM AND THEY REFUSE TO TELL ME WHO BLOCKED MY PHONE WITHOUT MY ID NUMBER.....I WANT MY PHONE UNBLOCKED AND UNBLACKLISTED .VODACOM IS A ******** HAVEN .USELESS NETWORK....

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Vodacom's replyOfficial

04 Feb 2022, 07:27

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Feb 2022, 07:27

Official