BM
Betty M

1 reviews | Active since Oct 2015

17 Oct 2015, 13:47

NEW PHONE BEING TO REPAIRS SIX TIMES

I bought a J1 Samsung phone at Ackermans in Greenstone Mall, after 6 days of purchase it gave me problems,i took back on the 7th day to the Ackermans,it has been sent to repairs 6 times, i have never enjoyed my phone at all,now it has been taken to repairs again for the seventh time.I AM SICK AND TIRED OF THIS PHONE,I told them at repairs that i don't want it anymore,is either I get a new phone or my refund

0
Replies (1)
Vodacom
Vodacom's reply18 Oct 2015, 07:38
Official
Hello mohlabj,

We acknowledge receipt of your Query, which is currently on review and further investigation a consultant will be in contact on final review with update and resolution.