New orders on back order

<p>The pre-order option was available for the Huawei P10 on Vodacom website, pre-order was completed. 1stly the call for the deal came a week after the said time period. the deal was completed on Monday 8 May and on Tuesday 9 May a call was received to confirm order and that delivery will be done before end of the week. Phoned this morning to find out how far delivery is only to be advised that the stock is on backorder, tracking number was also given which cannot be found on RAM. So how can I receive a call telling me that the stock has been initiated for delivery only to be told now that the stock is on backorder after stock was confirmed when the order was done ....... how can you tell a client 2 different things in 3 days time. This is now not the 1st time that this happens with my upgrades</p>