1 reviews | Active since Mar 2011
New Online Contract
I ordered a contract phone online and the person who was assisting me told me that it was approved. And I will get the message from the courier company on the delivery date. I got a message that the phone was approved but now when I call Vodacom the told me that it's not approved and they can't even give me the reason behind everything. They have been transferring me from 1 person to anothanother and no one could assist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Consumer Website Team(
Best regards,
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Regards
Consumer Website Team(
Best regards,