CJ
Christelle J
1 reviews | Active since Nov 2021
13 Dec 2021, 13:26
New line created without my consent
Vodacom Customer care has now blocked my number from calling. I have been calling from October. They refuse to pick up the phone that they sent to me without my consent. I am so frustrated that no one is willing to help.
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Vodacom's replyOfficial
13 Dec 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team