New Line Cellphone

Good Day<br> <br> On the 13th of January 2016 i went into the Vodacom Store as i was due for an upgrade , i filled out all the paper work , and the phone was handed over to me , upon leaving the store , i checked my phone and the wrong phone was given to me , i requested for a Samsung S6 Edge but was given a Samsung S6.<br> The Sales consultant who assisted me assured me that if there is anything wrong with the phone in the first 7 days of purchase i must bring it and they will give me a new phone on the same day.<br> Friday the 15th i wanted to us the new phone , i noticed that there are creases on the screen there was a red line across the screen and there was a dark liquid patch also on the screen.<br> Saturday the 16th i went into the store to explain to them the situation and they refused to give me a other phone i was advised that the phone will be sent away to be assessed and that will take 5 to 7 working days.<br> As per the sales consultant he said that i will get a new phone same day. As per the document i signed it clearly states 5 days i called the store and now they are telling me 5 to 10 working days. This is really unacceptable because now i will be paying for a new phone that i can't use