New iPhone sales - change in delivery address

Vodacom processes and procedures cannot keep up with their service delivery partners. Do not order new iPhones from vodacom. I ordered an iPhone on the 15th of December 2020. My order was due for delivery on the 17th of Feb 2021. All I wanted to do was change my delivery address... unfortunately vodacom isn’t capable of this. I have been told that cause my order was not delivered, my contract has now been cancelled and I will have to reapply for a new phone. The problem is that there is no stock of my order in the whole country. Because vodacom was unable to change a delivery address ( which I’ve been trying to change since December 2020) they’ve lost out on a sale and they don’t seem to care. If a company doesn’t care about losing sales why should we support them. Absolutely pathetic. All those wanting to order new iPhones with vodacom, please choose a different service provider. Vodacom isn’t interested in your sale.