New Fibre Line activation Vodacom

Item: Vodacom
Rating: 1
Author: Nduduzo M

Hi,

have been calling Vodacom almost every day regarding fiber line activation and all I get told they are waiting for Fogfroot to do provisioning ... it's now more than 5 days waiting for resolution and no one at Vodacom seems to be willing to call Frogfoot and follow up in this regard ...

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Replies (1)

Vodacom's replyOfficial

10 Jan 2025, 12:12

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply10 Jan 2025, 12:12

Official