New Fibre contract gets cancelled before it even started!! *********** staff!

So this is the first time ive dealt with vodacom, and I am not happy. I went in store to apply for a fibre contract, as I didnt want to do it online and then nothing happens, yet it seems going to the store is an even worse idea! I stood in a queue for an hour, to then have to show the "fibre guy" around his own system! Firstly, If I was not watching what he was doing, he would have first put me on a 24 month contract, then a 12 month contract, if I did not INSIST that it must be month to month, I would have been stuck in a contract. Secondly, after a back and for of him, canceling, restarting, reuploading etc. etc. He told me all is sorted and now I wait for my router to be delivered.

Over a week later, I decided to call the call centre as I got no call for delivery, and I was told it was cancelled dude to a duplicate and then billing address changed, so it was completely cancelled!!! I specifically did this early as I needed my fibre installed at my new address by the time I moved in, alas, I was told I needed to start the whole process over and do it online, after I was told Ill get a call back and never did. Now im sitting with our internet and I work from home, having to use my own data, which is expensive!! Now I am told I need to wait 14 - 21 working day!!!!??????

Guys, this is something I expect from Telkom, not vodacom. Is this how you would prefer to lose customers ? Please can something be done to speed this process up, as I am the one bearing the costs due to incompetence from vodacom!