New device never delivered

<p>One fine day, a Vodacom salesperson phoned me and offered me a delightful new Wireless device, on a 5gb contract. It was just what I needed. I ordered it and waited for it to arrive It was meant to arrive within 48 hours. Ten days later, I was away and they tried to deliver it. It obviously could not be delivered. That was the last I heard of them. Waited another ten days. Phoned their Customer Care line. Endless ID processes. Wrong people. Had to phone AfterSales. Phoned them, endless ID processes. Lines were down. Phoned them later. Endless ID processes. They could not help me, had to phone Sales. Phoned Sales. Endless ID processes. The order has been stopped. I have to cancel it formally and re-do the whole order. You must be joking. </p>