New Deal Request - Black Friday

<p>Hello Pieter,<br />We have received your request for a new deal and your reference number is 2C***X<br />A Call Centre agent will contact you within 24 hours to complete your new deal request.<br />If you don't hear from us within the next 24 hours, please call ********** 4, FREE from a Vodacom cellphone.<br />The Vodacom Online team<br />Vodacom</p> <p> </p> <p>That was the mail that was sent to me on Friday the 25th of November. Still have not had any feedback. Have been on the line to Vodacom for over 2 hours but to no avail. Have been listening to that music that plays the whole time. Requested call backs but nothing. Please help.</p>