New customer...beginning to wonder

Good day Vodacom,

I have been approved for a new contract with you guys, beginning to wonder if I must cancel.

Since last week I have been trying to change the delivery address, because the consultant just assumed home address would be delivery address. When I phone the online sales number I am on hold for 20 - 30min before I speak to anyone and when I finally get to speak to someone...they tell me the admin department will phone me in 5minutes to confirm change of delivery address...once again 24hrs has past...still no call.. I will cancel the contract by the end of today if this has not been sorted. I already tried phoning twice this morning...just be be on hold for longer than 5 minutes each time - so someone must please phone me now.

Regards,