New contracts for my kids denied as vodacom suspects ***** but never called to verify

Item: Vodacom
Rating: 1
Author: Zondi D

My kids contracts declined due to "**********" activity and no decency to call me and verify if it is indeed me taking out a new contract. I'm moving everything from vodacom.

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Replies (1)

Vodacom's replyOfficial

24 Feb 2022, 14:09

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Feb 2022, 14:09

Official