New contract without handset

<p>My husband went on pension with the option of taking over his business cell phone, the contract was almost 2 years old. When he got to Vodacom, they informed him that he had a new contract for 26 months with them without a handset. He wanted to opt out now but he must pay R7099 to get out of his contract, although he received no handset at all (if this was a new contract). He went to the shop, they directed him to the tollfree number, he spent an hour on the phone with them, they then referred him back to the shop, there is a problem but nobody seems to solve it. </p>