1 reviews | Active since Mar 2016
New contract with recycled number
I got a contract phone with Vodacom about 3 weeks ago and I was given a recycled number which is completely unacceptable! <br> <br> The agent who helped me sign the contract did not even inform me that the number I was given has been recycled. I am now forced to deal with random phone calls at 2am from people I do not know and I'm getting really tired of all these \wrong number\" calls<br> ALSO, the previous owner clearly had 100 retail store accounts opened with this number because I keep getting sms's about account balances and outstanding payments that have nothing to do with me!! It's annoying. <br> <br> I have been with MTN and Telkom mobile for YEARS before this and I never had such a problem!! <br> <br> The useless call centre agent didn't even try to resolve this issue. All she could say was that I should \"ignore it\" which I think is absolute bulllsh*t<br> <br> I\"M CANCELLING MY CONTRACT. VODACOM IS HONESTLY PATHETIC"
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Mrs K
Consumer Website Team
