EB
Eugene B

1 reviews | Active since Jan 2016

22 Sept 2020, 13:08

New contract - Vodacom not interested in gaining customers

We app**** for a new contract with Vodacom, as our current contract with Cell C actually expired, and we thought it best to go with Vodacom. But what a disappointed thus far it has been. We app**** for a new contract online and got a quote reference number : VODACOMONLIN-***

But that is the last we ever heard from Vodacom. It seems that Vodacom is not interested in new business. I will liase with the Vodacom CEO to find out if this is the way potential new customers are treated.

We also have two other contracts currently with Vodacom, but will pay up these and take my money elsewhere. We cannot deal with lack of service delivery, and will take our business where someone is actually interested in us as a customer.

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2020, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team