1 reviews | Active since Oct 2016
New contract signed at Cellucity R299 p/m - Vodacom charging me R499!
<p>Why is my account being charged R499 for a contract I signed on Sunday at Cellucity 02/10/2016 for R299 !!!</p> <p>I have sent numerous emails to no avail. I have called the 082 111 to no avail!</p> <p>The best thing is probably to go and cancel it! Cellucity has said that its correct on their system but when I log into my account it clearly showsR499 p/m?? why??</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanks for the prompt response. Contract sorted out. Happy customer :-)
Thanks for the prompt response. Contract sorted out. Happy customer :-)